Maintenance service agreements
Preferred customer maintenance service agreements
GTI offers extensive maintenance service agreements that help you control costs, and takes the workload off your desk and puts it on ours.
Maintenance Service
Our MSAs include:
- Remote Support 24/7.
- Onsite Tier Support.
- Preferred Support over non MSA customers.
- Yearly system maintenance and site assesments.
Four reasons to choose a GTI MSA
01
01
Cost control
GTI MSA’s allow your organization to predict labor costs.
02
02
GTI Service Response
Receive specialized response and servicing. All calls are tiered based on MSA Contract Holders being first priority response.
03
03
Worry Free Service
When your organization suffers an outage, GTI will help get you back online eliminating worries of an expensive service call.
04
04
Warrantied Support
GTI boast a large network of distribution relationships and manufacturing partnerships. We handle your warranty and RMA issues all while getting you back up and running.